Welcome to Pivoting to Technology Adoption!
Pivoting to Technology Adoption

Pivoting to Technology Adoption

70% of technology transformations fail. Not because of the technology, but because organizations never close the adoption gap. The system goes live. The people never fully adopt it. The investment stalls.

If your clinicians won't use the new EHR, your teams are working around the new platform, or your rollout is technically "done" but nobody's actually using it, this show is for you.

Host Donna P. Mitchell, The Transformation Authority™ and author of Pivoting to Technology Adoption: Mind the Gap, brings 49 years across five regulated industries (telecommunications, aviation, airline management, healthcare, and emerging technologies) to every conversation. From hospital systems to enterprise and mission-driven organizations, she has enabled more than 150,000 professionals through four major types of transformation, and she knows exactly where adoption breaks down.
Each episode features the executives, clinical leaders, and strategists who have faced the gap firsthand, and the decisions that determine whether technology delivers or derails: clinician and workforce adoption, healthcare technology, and enterprise change.

Forbes Business Council member. Senior Executive Healthcare Think Tank member. Five industries. One question: will your people adopt what your technology promises?

Play Latest Episode
Apple Podcasts podcast player iconSpotify podcast player iconCastro podcast player iconRSS Feed podcast player icon

Recent

Innovation Portfolio Management: Linking Strategy to Execution
123
June 30, 2026

Innovation Portfolio Management: Linking Strategy to Execution

70% of technology transformations fail. Not because of the technology, but because of the gap between a strategy set in the boardroom and the work that actually gets executed. In this episode, Donna P. Mitchell sits down with Noel Sobelman, Partner at Accel Management Group and author of Innovation Portfolio Management: Linking Strategy to Execution. For more than two decades, Noel has helped the world's largest enterprises, including Medtronic, BD, Siemens, Kimberly Clark, Honeywell, and Whirlp
The Dashboard Trap: When Technology Doesn’t Change the Business
122
June 16, 2026

The Dashboard Trap: When Technology Doesn’t Change the Business

Most technology investments don’t fail because the technology is broken. They fail because leaders measure activity instead of outcomes — logins, usage, dashboards full of green — while the business itself never changes. In this episode, veteran operator Kurt Uhlir breaks down why that gap exists and how the best leaders close it. SUMMARY Donna P. Mitchell sits down with Kurt Uhlir — a CMO and operator behind an $880M IPO and 60+ funding rounds — to examine the difference between technology that
Chapter 1, The Space Between — Author Read | Pivoting to Technology Adoption: Mind the Gap
121
June 10, 2026

Chapter 1, The Space Between — Author Read | Pivoting to Technology Adoption: Mind the Gap

It was never the technology. In this solo author read, host Donna P. Mitchell reads Chapter 1 of her book Pivoting to Technology Adoption: Mind the Gap — the case for why 70% of technology transformations fail, and what the 30% do differently. Deployment is an event. Adoption is a process. The distance between them is where organizations lose millions and billions of dollars every year. Drawing on 49 years across five industries — from the Bell System to US Airways to Johnson & Johnson — Donna n
The Simplicity Trap — Rohit C. Nambiar on Why Technology Is Over-glorified in Transformation
120
June 3, 2026

The Simplicity Trap — Rohit C. Nambiar on Why Technology Is Over-glorified in Transformation

Technology is over-glorified in transformation. Change is not spoken enough. That's the message from Rohit C. Nambiar — former Group CEO of Tune Protect, now Co-Founder & COO of SabaiHealth — in this conversation about why most transformations fail before they even start. In this episode of Pivoting to Technology Adoption, Rohit C. Nambiar joins host Donna P. Mitchell to break down the simplicity trap — the pattern where leaders chase complexity, defer hard decisions, and lose sight of the peopl
System First, Tools Second — AI Sales Leadership with Greg Grand
119
May 27, 2026

System First, Tools Second — AI Sales Leadership with Greg Grand

System first. Tools second. That is the framework Greg Grand brings to AI sales leadership — and the reason most sales transformations fail. In this episode of Pivoting to Technology Adoption, Greg Grand — founder of G Squared Advisors and creator of the AI Sales Leader certification suite — joins host Donna P. Mitchell to break down why most executives are getting AI sales transformation wrong from the start. With 30 years of enterprise sales leadership including building the Google and Apple a
People, Processes, Platform — Why Most Tech Transformations Collapse | Dusty Gulleson
118
May 19, 2026

People, Processes, Platform — Why Most Tech Transformations Collapse | Dusty Gulleson

Most digital transformations fail at the people layer, not the technology layer. After 25+ years and 400+ clients, Dusty Gulleson, CEO of Tectonic, has seen the same pattern repeat: organizations start with the platform, force the processes and the people to follow, and watch the transformation collapse. In this episode of Pivoting to Technology Adoption, host Donna P. Mitchell sits down with Dusty Gulleson — CEO of Tectonic (formerly eResources), 25+ years of enterprise transformation leadershi

Reviews

Pre-Launch Review

"A Very Professional Trailer. Great Job Donna!!!! Can’t wait for the the first series of episodes."

LV Pinoy | Sept. 2, 2023

Brilliant hostess, making the difficult look easy

"I am so impressed by Donna as both a hostess and a person. Her insight and astute ability to make hard concepts seem simple is a gift. Her audience will enjoy her style and calm presence in this inte…"

Noble Drakoln | Sept. 14, 2023

Amazing Podcast with Great Value!

"Not only does Donna have some of the best people in the web3 industry come on to her podcast as guests but the value and information is out of this world. You definitely have to check out this podcas…"

Kay Suthar | Sept. 5, 2023

PTW3 Ep 14 Review: How to Make AI Work for You

"Podcast Review: PTW3 014 - AI Millionaire Blueprint with Jonathan Green & Donna MitchellInitial Impressions:
Episode 14 captivates immediately, presenting an engaging and informative dialogue on AI…"

Joy Francis | Dec. 2, 2023

Great mix of topics

"Donna cover a broad range of topics that really helps keeping up to date with what’s relevant to today’s businesses."

Joe_Guy | Jan. 9, 2024