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Pivoting to Technology Adoption

Pivoting to Technology Adoption

70% of technology transformations fail. Not because of the technology, but because organizations never close the adoption gap. The system goes live. The people never fully adopt it. The investment stalls.

If your clinicians won't use the new EHR, your teams are working around the new platform, or your rollout is technically "done" but nobody's actually using it, this show is for you.

Host Donna P. Mitchell, The Transformation Authority™ and author of Pivoting to Technology Adoption: Mind the Gap, brings 49 years across five regulated industries (telecommunications, aviation, airline management, healthcare, and emerging technologies) to every conversation. From hospital systems to enterprise and mission-driven organizations, she has enabled more than 150,000 professionals through four major types of transformation, and she knows exactly where adoption breaks down.
Each episode features the executives, clinical leaders, and strategists who have faced the gap firsthand, and the decisions that determine whether technology delivers or derails: clinician and workforce adoption, healthcare technology, and enterprise change.

Forbes Business Council member. Senior Executive Healthcare Think Tank member. Five industries. One question: will your people adopt what your technology promises?

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128
Aug. 11, 2026

Five Industries. One Blind Spot.

70% of technology transformations fail. Not because of the technology, but because of the gap between what leaders deploy and what people actually do with it.

In this compilation, host Donna P. Mitchell puts a year of the show's strongest answers side by side. Five leaders from five industries — consulting, behavioral science, mission-driven transformation, insurance and health, and product innovation — answer the same question in two rounds: what do organizations get wrong about technology ado
127
Aug. 4, 2026

What People Feel: Why Attitudes and Culture Eat Strategy Every Time

70% of technology transformations fail. Not because of the technology, but because of the gap between what leaders buy and how people actually feel about using it. In this episode there is no guest. Host Donna P. Mitchell reads Chapter 3 of her book, Pivoting to Technology Adoption: Mind the Gap — on the emotional climate every organization carries into every deployment, and what it costs when no one accounts for it. A director's cynicism doesn't stay in the director's office. A physician's sk
126
July 21, 2026

The Builder's Chair: What C-Suite Misses About AI Adoption

70% of technology transformations fail. Not because of the technology, but because of the gap between what leaders buy and how people actually use it. In this episode, host Donna P. Mitchell turns the lens to the builder's side. Instead of a product leader on the people side of adoption, she sits down with Maulik Bhatt, Tech Lead for Amazon Quick at AWS, who builds the core infrastructure behind Amazon's enterprise generative-AI assistant. He speaks the engineering; Donna translates it into wha
123
July 14, 2026

What People Know: The Gap Between the Dashboard and the Break Room

Two realities exist inside every transformation. One lives in the boardroom — strategic, funded, on track, with a dashboard full of green check marks. The other lives on the ground floor, where the people who use the technology every day already know it isn't working the way the dashboard says. In this solo episode, Donna P. Mitchell reads and teaches from Chapter Two of her book, Pivoting to Technology Adoption: Mind the Gap — "What People Know." She unpacks why frontline intelligence flo
124
July 7, 2026

The Leadership Operating System: Trust People, and the Profit Follows

70% of technology transformations fail. Not because of the technology, but because of the gap between the strategy and the people who have to live it. In this episode, Donna P. Mitchell sits down with Jürgen Dauk, author of the best-selling The Leadership Operating System and a former enterprise technology executive who led sales, operations, and business transformation across global companies including Oracle and Avaya. Jürgen has integrated multiple acquired SaaS companies into one coher
123
June 30, 2026

Innovation Portfolio Management: Linking Strategy to Execution

70% of technology transformations fail. Not because of the technology, but because of the gap between a strategy set in the boardroom and the work that actually gets executed. In this episode, Donna P. Mitchell sits down with Noel Sobelman, Partner at Accel Management Group and author of Innovation Portfolio Management: Linking Strategy to Execution. For more than two decades, Noel has helped the world's largest enterprises, including Medtronic, BD, Siemens, Kimberly Clark, Honeywell, and Whi

Reviews

Pre-Launch Review

"A Very Professional Trailer. Great Job Donna!!!! Can’t wait for the the first series of episodes."

LV Pinoy | Sept. 2, 2023

Brilliant hostess, making the difficult look easy

"I am so impressed by Donna as both a hostess and a person. Her insight and astute ability to make hard concepts seem simple is a gift. Her audience will enjoy her style and calm presence in this inte…"

Noble Drakoln | Sept. 14, 2023

Amazing Podcast with Great Value!

"Not only does Donna have some of the best people in the web3 industry come on to her podcast as guests but the value and information is out of this world. You definitely have to check out this podcas…"

Kay Suthar | Sept. 5, 2023

PTW3 Ep 14 Review: How to Make AI Work for You

"Podcast Review: PTW3 014 - AI Millionaire Blueprint with Jonathan Green & Donna Mitchell Initial Impressions:
Episode 14 captivates immediately, presenting an engaging and informative dialogue on AI…"

Joy Francis | Dec. 2, 2023

Great mix of topics

"Donna cover a broad range of topics that really helps keeping up to date with what’s relevant to today’s businesses."

Joe_Guy | Jan. 9, 2024