Welcome to Pivoting to Technology Adoption!

Steven Hall

Steven Hall Profile Photo

Chief AI Officer

Steve Hall is Chief AI Officer at ISG (Information Services Group) and a globally recognized technology market authority. He works with enterprise leaders to turn AI into measurable business value, helping organisations move beyond pilots and proofs of concept to adoption that transforms how work gets done and how value is created.
With more than 20 years advising enterprise technology leaders and nearly a decade leading ISG's EMEA business, Steve has helped executives navigate successive waves of technological change, from cloud and digital transformation to today's AI revolution. Known for turning market complexity into clarity, he helps executive audiences understand what matters, what comes next, and how to make confident decisions about emerging technologies.
Steve’s work focuses on connecting AI strategy with execution. He helps organisations separate genuine opportunity from hype, assess their readiness for AI at scale, understand where AI genuinely fits, and address the practical realities around data, governance, accountability and ownership once AI moves into production.
Steve combines market insight with practical client experience, giving audiences clear, actionable guidance they can apply in their own organisations.

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Aug. 25, 2026

The Autonomous Enterprise: What Privileges Should You Allow AI?

Steve Hall, Chief AI Officer at ISG, argues the question executives keep asking is the wrong one. Not what AI can do — what privileges you should allow it. He walks through the autonomous enterprise, what his market data shows about who is capturing AI's value, and the one word he says determines whether adoption happens at all. TOPICS COVERED: - Why 2025 changed the question from what AI can do to where you should let it act - The autonomous enterprise — and what earning autonomy actually re...
Guest: Steven Hall