Finance Episodes

Three financial services leaders. 77 combined years across fintech, insurance, and commercial banking. They have never met, never compared notes, and never coordinated a message. And they all arrived at the same conclusion: AI adoption in financial services fails when governance, people, and experience are treated as afterthoughts. In this compilation episode of Pivoting to Technology Adoption, host Donna P. Mitchell brings together the sharpest moments from three conversations that independentl...

AI reduced FinTech development from 125 hours to 25 hours. But it will never replace commercial lenders. In this episode, Donna P. Mitchell speaks with Walt Postlewait — 30-year commercial banking veteran, CDFI leader who deployed $600M+ to underserved communities, and co-founder of Portfolio Watch — about why AI will transform some lending but never replace the human judgment required for commercial credit decisions. TOPICS COVERED: Vibe coding: how AI cut development from 125 hours to 25 hours...

Why do so many enterprises fail at AI adoption? The technology works — but the governance doesn't. In this episode, Donna P. Mitchell speaks with Srinath Chandramohan — Senior Manager at Ernst & Young with 17+ years driving enterprise transformation — about why AI projects fail in regulated industries and what executives must understand about governance, human expertise, and ROI. TOPICS COVERED: Why governance is the key player in AI adoption How 30 years of expertise can't be replaced — but can...