Donna P. Mitchell is The Transformation Authority™ — CEO of Mitchell Universal Network LLC, Official Member of Forbes Business Council, and author of Pivoting to Technology Adoption: Mind the Gap.
With 48 years of Fortune 500 experience across five industries — telecommunications, aviation, airline, healthcare, and Web3/AI — Donna has enabled 150,000+ professionals to navigate four major technology transformations. From the Bell System divestiture to AI adoption, she's lived the patterns that most consultants only study.
Her career includes 22 years at US Airways (now American Airlines), 16 years at Johnson & Johnson, and leadership roles that spanned a $7.2B client portfolio and a $177M budget. She pioneered the first travel rewards program, helped introduce IVR systems, and contributed to developing one of the first internet travel agencies.
Today she advises Fortune 500 executives, healthcare leaders, and mission-driven organizations on closing the adoption gap — the reason 70% of technology transformations fail.
Donna is a C-Suite Network Contributor and Senior Executive Blockchain Think Tank member.
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